Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

UK Mainland Delivery

Everything related to delivering our product to your doorstep

Your order will be delivered the following day if placed before 3pm Monday – Friday. Orders placed after 3pm on a Friday will be delivered on the following Monday.

Next day orders placed on a Saturday and Sunday will be delivered the following Tuesday, however if we can send this to you early we will! 

Certain products may be available for delivery via Royal Mail – if so, this will be clearly displayed on the respective product page. Providing you only order this item, then you will be able to take advantage of this method.

Delivery will be made between 8am-7pm. You will receive an eta on the day of delivery, usually by 1pm.

You don’t need to be in to receive the box – in fact, 99% of our customers aren’t. Everything will be kept fresh and your box left in your designated safe place.

Following the delivery you will receive a text or email confirming that your box has been safely delivered. 

 Aberdeen AB31 – AB35
 Aberdeen AB41 – AB54
 Northern Highlands AB36 – AB38
 Northern Highlands AB55 – AB56
 Argyll FK17 – FK21
 Northern Highlands HS1 – HS9
 Northern Highlands IV1 – IV63
Arran KA27
Argyll KA28
Northern Highlands KW0 – KW14
Orkney Shetland KW15 – KW17
Argyll PA20 – PA78
Dundee PH15 – PH18
Northern Highlands PH19 – PH29
Northern Highlands PH32 – PH33
Northern Highlands PH45 – PH48
Argyll PH30 – PH31
Argyll PH34 – PH44
Argyll PH49 – PH50
Orkney Shetland ZE1 – ZE3

Click and Collect

Instore Collection – At No Extra Cost

You may opt to collect your order from the shop during the checkout process.

There is no delivery fee if you choose to do this.

Local Delivery - Central Birmingham

Orders received before 12pm midday for delivery in the Central Birmingham District (you must have a postcode beginning with B1, B2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12, B15, B16, B18, B19 to qualify) will be delivered by ourselves on the same day. Orders received after midday will be delivered next working day (includes Saturdays).

Local Delivery - Dudley Borough

Orders received before 12pm midday for delivery in the Dudley Borough (you must have a postcode beginning with DY to qualify) will be delivered by ourselves on the same day. Orders received after midday will be delivered next working day (includes Saturdays).